Common queries answered
Frequently asked Questions
We process orders quickly and ship them within 1–2 business days. Delivery times vary by location, but most customers receive their order within 3–7 business days.
We accept returns and exchanges on unopened, unused items within 30 days of delivery. Contact our support team to start a return or request an exchange
You can change your shipping address by contacting customer support immediately after placing your order. If the order has not shipped yet, we will update the address for you.
Once we ship your order, we send a tracking number to your email. You can click the link in the email to view real-time updates on your package.
You can reach our support team through email, live chat, or our contact form. We respond quickly and are here to help with any questions about your order.
Contact us right away. If the order has not shipped, we can correct the address. If it has already left our facility, we will help you explore the available carrier options.
We ship to many countries worldwide. You can check available destinations during checkout or contact support to confirm if we ship to your location.
Whenever possible, we ship your items in one package. If an order includes multiple items or comes from different fulfillment centers, we may send separate packages. We provide tracking for each shipment.
